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Video in Retail

Video in Retail


A one-day, invitation only workshop for retailers, academia and law enforcement only to be held at Goodenough College, London, 24th January 2019



While the use of video-based technologies has been part of the retail landscape for more than 45 years, it is only relatively recently, mainly through the development and introduction of digital systems, that their scope has moved much beyond the role of watching and recording unintended events. However, as the technology has evolved, making more and more use cases become both apparent and affordable, its role in retailing is set to development yet further.

The purpose of this workshop, therefore, is to explore these developments, focussing particularly upon four growing areas of interest: the utilisation of central/remote monitoring hubs; the use of body-worn cameras by security and retail staff; the potential offered by feature recognition systems; and the use of a range of video analytics to improve the management and control of self-scan retail systems.

The event is designed to enable participants to understand both the ways in which video analytics can be used and also how their peers are using the technologies featured in this workshop. As such, it will provide an excellent opportunity for networking and information sharing.



09.45    Introductions, the ECR Shrinkage and OSA Group and Workshop Expectations

Colin Peacock, Group Strategy Co-ordinator, ECR Community

10.10    The Role of Video Analytics in Retailing: An Overview

Professor Adrian Beck. University of Leicester

10.30    Making the Case for Central/Remote Monitoring Hubs in Retailing

Victoria Lewthwaite, Operations and Analytics, Tesco; and Graham Watt, Retail Risk Manager, Co-op

This session will look at how some retailers have been developing and using centralised video monitoring hubs, including the benefits and challenges they have experienced.

11.00    Session 1: Round Table

What do you see as the main benefits and limitations of developing central/remote monitoring hubs in your business?

11.30  BREAK

11.50    Reviewing the Use of Body-worn Cameras in Retail Stores

Stephen Perkins, Operational Security, Asda Walmart

This session will consider how these technologies are being used and what evidence there is to suggest that they have an impact on the nature and extent of offending in retail stores.

12.20    Session 2: Round Table

To what extent is your business thinking about using this technology – do you think it has a role to play in helping to deliver a safer working and shopping environment?

12.50  LUNCH

13.30    Understanding the Role of Video Analytics to Control Self-scan-related Retail Losses

Professor Adrian Beck, University of Leicester

This session will review the current technologies being used and consider how new developments in video analytics might play a role in enabling retailers to better manage and control the use of various types of self-scan systems currently in use.

14.00    Session 3: Round Table

What self-scan related video technologies are you considering and what are the challenges to their use?

14.30  BREAK

14.45    Utilising Feature Recognition Technologies in Retailing: Prospects, Problems and Practicalities

Bob Oberosler, Group VP of Loss Prevention, Rite Aid; and Jeffrey Smeale, Legal Expert, Senior Associate, Simons Muirhead & Burton LLP

This session will look in detail at the potential use of feature recognition technologies in retailing, focussing on two areas: the experiences of an early adopter in the US; and the way in which its use may play out in Europe from a legal perspective and more broadly in terms of public/media opinion.

15.15    Session 4: Round Table

To what extent is your business considering using Feature Recognition technologies and what are the potential use cases and barriers to its use thus far?

15.45    Expectations Review & Next Steps

Colin Peacock, Group Strategy Co-ordinator, ECR Community