Our next team, hosted by John Lewis, will be located at the Westfield City Stratford Shopping Mall in London.
The first day will kick off at midday with a light lunch and then an introduction to the meeting from the Chair followed by an overview of the John Lewis retail loss strategy. This will be followed by store visits and an innovative benchmarking exercise. At 5pm, there will be a speed dating event with new start ups sharing their ideas to respond to the problems of retail loss. In the evening there will be an informal evening at the Crate Brewery with beer and pizza.
Day 2 will start with the preliminary results from the self-scan research study lead by Professor Beck and commissioned by this group. This will be followed by round table discussions on the findings. After a coffee, the working group will switch their attention to the challenges of returns and learn from Professor Jack, her latest insights on the true cost of a return model. After lunch, the group will turn their attention to the exciting Retail Loss Challenge event, where the short-listed start-ups will pitch to five retailers, hoping to win with one of them, or all of them, the chance to trial their innovation in store.