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Reviewing the Role of Employee Engagement in Managing Loss

Reviewing the Role of Employee Engagement in Managing Loss

In this article, based upon original research undertaken by ECR, quantitative analysis is used to identify the positive impact engaged associates can deliver in managing the problems of unknown loss, waste, on-shelf availability and cash loss. The article goes on to consider the critical role store managers play in determing the extent to which store associates are engaged. For the full report click here