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Understanding the Experiences of Retailers Using EAS

Understanding the Experiences of Retailers Using EAS

This research, shared at one of the ECR Group meetings in the UK, documents the findings covering over 100 retailers from around the world who make use of EAS technologies. The research summarises the use cases for the technology, the claimed return on investment, the challenges of effective implementation, and retailers' views on the future of this technology.

A key recommendation from the research was that retailers using EAS should develop a five year vision for the use of this technology in their organisation, appointing a single person to be accountable for developing and aligning its use against other technologies being utilised in the business.