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Understanding the Experiences of Retailers Using EAS

Electronic Article Surveillance (EAS) has been a mainstay for loss prevention teams for over 20 years, and this article reports on findings from a survey of over 100 retailers who have deployed it. It focusses upon how they believe it is working, their return on investments and the challenges they see ahead of them as they seek a greater return from EAS technologies. A presentation of these findings was delivered at the ECR Group meeting in London in October 2016. Click here to review that presentation.