The working group meeting in Brussels, hosted by Delhaize, was attended by over 50 retail loss experts from retail, CPG and academia. The agenda on the first day included an overview of the Delhaize shrink strategy then store visits, with a focus on self-checkout and hot product protection.
Day 2 kicked off with the academics from the University of Portsmouth sharing their findings on the challenges and opportunities of managing the returns from online sales in the store. This was followed by a progress update from Aris, Christoph and Yacine on their inventory record accuracy research. Finally, before lunch, Marco, from the University of Catolica shared detail and preliminary findings on their new security crime study.
After lunch, four retailers shared their perspective on their loss prevention data strategies, and how they were using data to deliver change. The day closed with a review of the Self-Checkout study data.
The next meeting will be in February/ March