BACKGROUND & CONTEXT:
Collectively, retailers and law enforcement forces incur costs in the billions to protect stores, customers, staff and inventory from the rising problem of in-store violence, fraud and theft. In the UK alone, there were 3.6 million incidents of retail crime last year*
In addition to the actual cost of crime, there’s also the cost of preventing and managing criminal activity. Every retailer invests significant resources to counteract this, such as installing security cameras, recruiting security personnel, attending court, dealing with solicitors etc. With law enforcement resources stretched, police response to incidents of crime or violence can be inconsistent. This can lead to a perception among criminals that they are able to offend without repercussion.
While retailers continue to work towards reducing crime, efforts may often be duplicated retailers, areas and police forces, as they seek to detect and deter the same small cohort of violent individuals and criminal gangs.
WHAT WE’RE LOOKING FOR:
In an environment where law enforcement and the judiciary have reduced resources to deter and prosecute retail crime, we’re looking for interventions that improve the efficiency of reporting and prosecuting offenders.
We’re seeking technologies that can enable a more connected approach across the industry and make crime prevention efforts more effective. This includes solutions that enable collaboration across retailers and/or law enforcement to make it easier to prosecute violence, theft and fraud.
Any new intervention needs to be compliant to regulatory frameworks such as GDPR and the CCTV code of practice.
QUESTIONS WE’RE SEEKING TO ANSWER:
● How can there be greater visibility to the incidents of violence and crime committed by individuals and gangs across any one retailer’s store estate and / or in the stores of other retailers?
● How can law enforcement, the judiciary and retailers work more seamlessly to efficiently respond to the problem of managing retail crime incidents?
● How could technologies like advanced video analytics and facial recognition be part of the solution?
● How could technology help retailers work together more efficiently at managing retail crime and the costs of managing retail crime?