Category: Blog

The pandemic crisis has and will change everything, but it is hopefully a once in a generation event. However, for the retail sector, and for those in loss prevention roles, leading and supporting stores in the management of retail losses

Retailers lose millions in margin as they discount products that are close to their expiry date, and millions more to the bottom line when they donate products or worst case, throw them away. While it is possible that the problem

While the word ‘shrinkage’ or ‘shortage’ has been in use for more than a 100 years to describe retail ‘losses’, it does not enjoy a universally agreed upon definition in terms of what is included and excluded when it is

Despite disparate views in the industry about what is meant by the term ‘shrinkage’, with many retailers defining and recording the problem in different ways, there have been no shortage of brave researchers investing time to try and quantify the scale

The ECR research on the problem of inventory record inaccuracy aimed to answer three key questions: Based on the data shared by seven retailers, the findings confirm that for the retailers in this study 60% of inventory records are wrong,

Since the start of retail, a well versed maxim has been that: ‘good shrink results follow good store managers’. And while some ECR research concludes that the complexities of today’s retail supply chain demand that all stakeholders must be part of the shrink

Arguably, this report and its recommendations (Corporate Policy & The Road Map) has been THE most widely adopted of all the Group’s research outputs. Today, loss prevention teams at retailers around the world, as well as product manufacturers, have embedded this tool into their

This research investigated the role that packaging can play in reducing shrink. Adopting a case study methodology, the researchers followed products and identified types of packaging that created shrink because: it could not withstand the supply chain journey to the store;

In the first part of this research, academics and industry experts were asked to nominate the names of retail organisations they believed delivered consistently low shrinkage results. From this, a list of five retailers, all based in USA, were identified